FREQUENTLY ASKED QUESTIONS
Do you offer additional sizes other than those listed on the Design Center?
Yes, we sure do. We can create a custom vinyl lettered banner for you in just about any size!
Do I have the option of placing the order over the phone?
Yes. You can call us toll-free Monday through Friday from 8:30 a.m. to 5:00 p.m. PST at 1-866-267-4467.
I need a little help designing my banner, do you offer any design services?
Yes, we have several knowledgeable and talented designers at your disposal should you need some help creating an effective layout for your banner content. However, there may be additional fees, depending on the amount of verbiage or complexity of your design. Contact our customer service team to receive an accurate quote before purchasing.
Can I customize my vinyl lettered banner with simple graphics?
Yes. Although vinyl lettered banners mostly consist of just type, you do have the option to add a simple shape, silhouette or clip-art graphic when designing your banner online or call in your banner order. If you are designing online you will need to first add your text and then click on the "Add Graphics" button which will then open up a menu of pre-designed vector images to place onto your lettered banner. If you call in your order, please speak with your design representative about adding a graphic and they will be happy to assist and guide you with a clip-art graphic image choice.
How do I track my order?
Once your order ships you will receive an email containing your tracking numbers whether you order your vinyl lettered banner through our automated Design On-Line Center or over the phone with one of our representatives.